Privacy Policy

Introduction

QuidbridgeTechAI respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect information about you when you use our website or engage with our services.

This policy applies to all visitors to our website and clients who use our financial advisory and educational services. By using our website or services, you accept the practices described in this policy.

Information We Collect

We collect and process various types of information depending on how you interact with us:

Information You Provide Directly

When you contact us or engage our services, you may provide:

• Contact details including name, email address, and postal address
• Financial information shared during consultations or advisory sessions
• Communication preferences and enquiry details
• Payment information when purchasing services
• Any other information you choose to share with us

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and general location data
• Browser type and version
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookie data as described in our Cookies Policy

How We Use Your Information

We process your personal data for specific purposes based on legitimate interests, contractual necessity, or your consent:

Service Delivery

We use your information to provide the financial advisory and educational services you request. This includes analysing your financial situation, developing personalised strategies, conducting consultations, and providing ongoing support.

Communication

We use your contact details to respond to enquiries, schedule appointments, send service-related information, and maintain our professional relationship with you.

Website Improvement

Technical data helps us understand how visitors use our website, identify areas for improvement, troubleshoot technical issues, and enhance user experience.

Legal Compliance

We process certain data to comply with legal obligations, including tax requirements, financial regulations, and data protection laws.

Legal Basis for Processing

We rely on several legal grounds to process your personal data:

• Contract Performance: Processing necessary to deliver services you've requested
• Legitimate Interests: Processing for business operations, website improvement, and fraud prevention
• Legal Obligation: Processing required to comply with applicable laws
• Consent: Processing based on your explicit permission, which you can withdraw at any time

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share data only in limited circumstances:

Service Providers

We engage trusted third-party service providers to support our operations, including payment processors, email service providers, and website hosting companies. These providers access personal data only as necessary to perform their functions and are contractually obligated to maintain confidentiality.

Legal Requirements

We may disclose information when required by law, in response to valid legal requests from authorities, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS protocols
• Secure storage systems with access controls
• Regular security assessments and updates
• Staff training on data protection responsibilities
• Confidentiality agreements with service providers

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but maintain industry-standard protections.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. Retention periods vary based on data type and purpose:

• Client records and financial information: Retained for up to seven years following service completion to comply with financial regulations
• Communication records: Retained for up to three years unless ongoing relationship continues
• Website analytics data: Typically retained for up to two years in aggregated form
• Marketing communications: Retained until you unsubscribe or withdraw consent

When data is no longer needed, we securely delete or anonymise it.

Your Rights

Under UK data protection law, you have several rights regarding your personal information:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data in certain circumstances
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, contact us at [email protected]. We will respond within one month of receiving your request.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality and analyse usage. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not directed to individuals under sixteen years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information is primarily processed and stored within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will update the date at the top of this policy and may notify you through our website or by email.

We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

QuidbridgeTechAI
42 Kingsway
Holborn
London WC2B 6EX
United Kingdom

Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection matters, if you believe we have not handled your personal data appropriately.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: www.ico.org.uk